Serviced & Managed Offices - Any Questions?


Licence

What is a Foxhall Serviced Office?

It is a fully equipped office, managed and maintained by us. We individually negotiate a license agreement with every client. Our serviced offices allow our clients to share business resources, providing reduced costs and access to equipment which may otherwise be unaffordable.

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Will I pay more for a serviced office than for a normal lease?

You are likely to save up to two thirds on the cost. You also retain maximum flexibility, freeing you to react quickly to business opportunities you could not otherwise pursue.

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Do you charge a deposit?

A small deposit of two months rent is required. This is fully refundable at the end of your licence period as long as there are no outstanding payments at the end of your Licence period or damage to the office.

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How long do I have to commit for?

Our agreements are very flexible and can last from as little as one month up to five years. Our independence allows us to negotiate individually. If you aren’t sure whether we can cater for your particular needs, just ask!

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Can you accommodate unusual office hours?

Access outside normal office hours is available at all times including Bank Holidays and weekends. All receptions operate from 7am to 8pm Monday to Friday. Administrative staff are available from 9am to 6pm.

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Can I move to a larger/smaller office?

Subject to availability you will be able to increase or reduce the size of your office at any time although there would be a fee for doing so before the end of your contract.

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How can I change office location?

Again, you can do this at any time, subject to availability in any of our Nottingham locations. You will incur an additional charge if you do so before the end of your contract.

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Support

As a small business I’m often out of the office, can you take my calls?

Of course. This is a service which our staff are proud of. All receptionists are fully trained and answer clients’ calls in a professional way, making sure any message or required follow-up is communicated to you immediately.

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Can I obtain extra administrative support?

Our support staff are available for the full range of secretarial duties:

  • General typing
  • Document production
  • Filing & office admin
  • Data handling & processing
  • Marketing admin

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Can Foxhall staff greet my clients?

Whatever your needs are they can be taken care of, from greeting guests to arranging meeting rooms and refreshments. Our staff are your staff.

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Can you organise a seminar for me?

Again, whatever the situation, we will be able to help. You may simply need a room arranging in a certain way or you may need extra assistance with the admin involved in inviting clients, organising the IT equipment and on the day help with registration and refreshments. Either way this will be a cost effective option for you as the assistance required will only be short term. No need to hire a temp or panic if an immediate response is required.

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Can I use the meeting room facilities?

All meeting rooms at all locations are available to use, subject to availability of course. Simply contact reception and book the facility you require.

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Would Foxhall be able to organise refreshments for meetings?

It’s very important to us that clients feel at home so we include tea and coffee facilities in all rooms and break-out areas. Our reception staff will be able to organise outside catering if required.

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If required, could I utilise the meeting/conference facilities in more than one office?

Subject to availability, all meeting rooms/areas in all locations can be booked through reception.

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IT and Telecoms

Do you look after my IT issues?

All clients are provided with state-of-the art Cat5 cabling. You would be expected to provide you own hardware. We have a dedicated IT team who can offer extra support should you require it. Additionally if you require specific equipment we can source, install and maintain your system if required.

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Do you provide internet access?

Internet access is shared and is provided immediately. Connecting is straight-forward and hassle-free. You can upgrade to dedicated access at any time.

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Can my clients access the internet?

Yes, they can use our hotdesk facilities.

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Can I use my own telephone number?

We have an advanced DDI system at all locations. All clients are allocated a unique telephone number. You may wish to divert your existing number whilst you settle in or indeed divert your calls to our reception for a period.

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